Effective Date: October 2026 • Bihu Handmade Studio
Because every item is lovingly handmade by our artisans without industrial molds, minor variations in stitch tension, natural color shading, and botanical petal arrangements may occur. These variations are the hallmark of genuine artisan craftsmanship.
Our organic henna paste contains 100% pure botanical leaves and therapeutic essential oils without chemical stabilizers. Patrons must follow recommended storage instructions (freeze immediately upon delivery) to preserve stain potency.
Personalized items featuring custom names, bridal monograms, or specific dimensions require advance notice (minimum 7–10 days). Custom pieces cannot be canceled once crafting has begun.
We pack every consignment with utmost care to withstand pan-India transit. In the rare event of transit damage, notify us on WhatsApp with photos within 24 hours of package delivery for prompt resolution.