100% Chemical Free • Pure Handmade • India Wide Delivery
Help & Guidance

Frequently Asked Questions

Everything you need to know about our natural ingredients, freshness guarantees, delivery times, and bespoke orders.

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Organic Henna Cones & Powder

Does your henna contain any chemical dye or PPD?

Never. We maintain a strict zero-chemical policy. Our paste contains only 100% pure triple-sifted Sojat henna leaves, lemon juice, sugar, and natural essential oils (eucalyptus & cajeput). It never tingles, burns, or damages skin.

How long does the henna stain take to darken?

Natural organic henna requires natural oxidation. When you scrape off the dried paste, the stain is a light bright pumpkin orange. Over the next 24 to 48 hours, the lawsone pigment oxidizes into a deep, rich mahogany brown.

How should I store the cones once delivered?

Since our cones contain no chemical preservatives, store them in the freezer immediately upon delivery. They stay fresh for up to 6 months in the freezer. Simply thaw at room temperature for 20 minutes before applying.

Is it safe for children and pregnant women?

Yes, pure natural henna has been safely used for centuries. For pregnant women, we formulate cones with pure Bulgarian lavender oil instead of cajeput for ultra-gentle aromatherapy. Please mention "Maternity Henna" when ordering.

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Hand-Knitted Woollens & Knitwear

How do I wash hand-knitted baby woollens?

Always gentle hand-wash in cold water with a mild baby-safe liquid detergent. Do not wring or tumble dry. Gently press excess water out between clean towels and lay flat to dry in shade to preserve stitch shape.

Will the woollen caps and booties scratch baby skin?

No. We exclusively select feather-soft, hypoallergenic baby acrylic-wool blended yarns. Every stitch is hand-finished without sharp tags, nylon threads, or rough seams.

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Ordering, Shipping & Custom Requests

How long does delivery take across India?

Orders are freshly prepared and dispatched within 24–48 hours from West Bengal. Standard courier delivery takes 2–4 days within Eastern India and 4–6 days across the rest of India. Express air shipping is available on request.

Can I order personalized gift hampers for events?

Yes! We love crafting bespoke wedding return favors, bridal shower hampers, and festive corporate gifts. Contact us on WhatsApp or through our Contact page at least 7–10 days in advance for bulk customization.

Still have a question?

Our artisan team is always happy to guide you on product choices, custom sizing, or henna care.